Saturday, 15 November 2014

Hi Key Steps to Improving the Customer Experience through Business Process Management (BPM).

Hi Key Steps to Improving the Customer Experience through Business Process Management (BPM).


*Competing effectively in today's business world means 
considering broader customer experience issues:

Business Process Management (BPM) is the foundational ingredient you’ll need to bring everything together across brands, venues and channels to deliver a seamless customer experience. Effective BPM combines process improvement techniques with business process automation technology to create ‘systems of co-ordination’ that manage and improve knowledge about ‘what works in work’; and apply this knowledge to directly co-ordinate and measure work in day-to-day business operations.
This whitepaper explores how you can use BPM to deliver a consistency and continuity of service across all customer experience channels and makes it easy for customers to work with you.

 Hi 'One Click Here To Download Whitepaper.
Click The Image Above To Start Download. 


Hi Popular Posts

Search Hi E Community

Hi Definitions of disaster types.

Sudden natural

Long-term natural

Sudden human-made

Long-term human-made

Avalanche

Cold wave

Earthquake

Aftershock

Floods

Flash flood

Dam collapse

Volcanic eruption

Glowing

avalanche

Heat wave

High wind cyclone

Storm

Hail

Sand storm

Storm surges

Thunder storm

Tropical storm

Tornado

Insect infestation

Landslide

Earth flow

Power shortage

Tsunami and tidal wave

Epidemics

Drought

Desertification

Famine

Food shortage or crop failure

Structural collapse

Building collapse

Mine collapse or cave-in

Air disaster

Land disaster

Sea disaster

Industrial/technological accident

Explosions

Chemical explosions

Nuclear explosion or thermonuclear explosions

Mine explosions

Pollution

Acid rain

Chemical pollution

Atmosphere pollution

Chlorofluoro-carbons (CFCs)

Oil pollution

Fires

Forest/grassland fire

National (civil strife, civil war)

International (war-like encounters)

Displaced population

Displaced persons

Refugees